1-2-3 Magic.  It is simple, parents who have trouble saying "no" (" 'cause I don't want to be mean") *can* stand to use it, and if used consistently, it works "like magic." It is also entertaining to read, and covers a lot of behavioral situations. And perhaps if the parents can gain a sense of competence here, they'll go on to manage things elsewhere.

Adolescents                                          

 What Kids Really Want to Ask.  It's a book based on watching movies together and using that common experience to begin conversations about all sorts of pre-teen and teen conversations between parents and youth...gives suggestions for wonderful films, questions to ask, etc. It might be something you could offer as a resource, use with families.    It's co-authored by Rhonda A. Richardson and A. Margaret Pevec